Presented by Pinellas County SCORE (Service Corps of Retired Executives).
These FREE hybrid workshops will be presented both in person and virtually via Zoom by SCORE personnel.
Customer Experience and Service
• Saturday, April 27 at 10:30 AM
Customer experience and customer service — are they the same? Learn practical approaches to designing services and products that are less price-driven. Examine how to evaluate and prioritize for the customer and the organization.
5 Simple Ways to Prevent Burnout
• Saturday, May 4 at 10:30 AM
Learn how to understand burnout prevention strategies in health care, gain practical tools for daily wellness and resilience, and cultivate habits for sustained peak wellness.