Beginning October 1, 2021, borrowers are not being charged overdue fines. Existing overdue fines prior to October 1 are eliminated, however charges for lost and damaged items will remain on borrower accounts until paid. Loan periods and the number of items that can be borrowed will stay the same.
When items are 10 days overdue, accounts will be blocked. Borrowers with blocked accounts cannot borrow any library materials, including electronic items via Libby/Overdrive. Borrowers with blocked accounts will be billed the replacement cost of the items plus processing fees. When items are returned in good condition, accounts are unblocked, and all fees are removed.
Frequently Asked Questions:
1. What happens if my items are overdue?
• You will not be charged overdue fines, but your account will be blocked when items are 10 days overdue.
• Accounts will be unblocked when items are returned in good condition.
2. What happens when my account is blocked?
• You will not be able to borrow library items or access Overdrive/Libby.
• Your account will be billed for the cost of the outstanding items plus processing fees.
3. How do I unblock my account?
• Visit your local library to return or pay for lost/damaged items.
4. What happens to the fines currently on my account?
• All overdue fines will be eliminated on October 1, 2021.
• Fines for lost/damaged items will remain on your account.
5. How can I tell if my account is blocked?
• A notice will be sent to you based on your account preferences (email, text, or phone).
• You may also login into your account.
6. What else do I need to know?
• Items will automatically be renewed twice unless they are on hold for another borrower.
• The East Lake and Palm Harbor Libraries will continue to charge overdue fines for special collections.
7. Why are the libraries doing this?
Communities are stronger when everyone has access to its libraries. Studies indicate that even small fines can keep people from using the library because of the risk of incurring fines. Rather than motivating borrowers to return items on time, fines act as an inequitable barrier to service, disproportionately impacting minors, students and community members with limited financial resources.
For more information, visit: pplc.us/finefree